About
Headstrong

Headstrong is seeking a Development Manager-Programs to join Headstrong’s Business Development Team. Reporting to the Senior Development Manager, this role is primarily responsible for driving the revenue growth of Headstrong’s institutional programmatic donor portfolio that include partnerships with foundations, corporations and government organizations. The Development Manager-Programs provides strong programmatic expertise and technical leadership to the Business Development team to maximize the inclusion of programmatic options in proposals developed for donors while implementing new strategies to cultivate strong relationships and secure philanthropic gifts. The Development Manager-Programs will also assist with exploratory market research, pipelining lead management, grant proposal writing, management and tracking through Headstrong’s project management tool. The ideal candidate has strong project management skills, is able to address urgent requests, work in a fast-paced environment, and demonstrate professionalism while effectively supporting initiatives and managing multiple streams of communication. The Development Manager-Programs must have critical thinking skills, basic knowledge of public health principles and awareness of veteran mental health challenges.

Essential Duties & Responsibilities:

• Effectively articulate, verbally and in writing, Headstrong’s’ history, mission, vision, and programs to potential funding sources.
• Works closely with leadership, internal and external stakeholders to develop specific programmatic strategies to secure philanthropic gifts.
• Identifies, researches, cultivates, solicits and stewards community partnerships and collaborations to assist in the development and growth of donor prospects identified by the leadership team.
• With the guidance of the Senior Development Manager, assists with major donor prospect research.
• Work with Senior Program Manager to support current and future program market landscape analysis to identify institutional giving prospects to add Headstrong’s strategic development efforts.
• Investigates, identifies, implements and oversees the maintenance of systems to gather, track and report information to support the initiatives of special programs (WWP, TWA, Boeing, etc.)
• Manage overall trends in programmatic institutional giving with support from the Business analytics team.  Identify trends in the current database with regards to forecasting for ROI reporting.
• Work with external teams (Marketing, Field Operations) to develop measurements to evaluate success of planned strategic initiatives as they relate to prospect lead generation.
• Contributes to the fundraising operations and assists in the management of program communications’ identifying outreach potential and promoting philanthropic and collaborative support of the program.
• Initiate ongoing improvements with reporting and system enhancements with appropriate teams.
• Support special projects and initiatives as needed

Desired Qualities:

• Strong organizational & time management skills.
• Strong business acumen with the ability to monitor, compile and analyze data to guide decision making.
• Strong interpersonal skills. Demonstrated ability to develop and maintain professional relationships and build successful and effective relationships.
• Ability to communicate technical information and requirements to team members and leadership.
• Ability to manage multiple internal stakeholders
• Adaptive Communication Skills
• Specialized Masters, MPA or MBA degree a plus

Required Qualifications: 

• BA/BS Degree
• 3-5yrs Development Experience
• Grant writing and management experience
• Comfort & experience working in adaptive non-profit organizations.
• Strong presentation skills.
• Have strong knowledge of procedures for private grant proposal submissions, funder selection criteria and post-award funder expectations
• Ability to work within Salesforce and Asana
• Understanding of the military veteran community preferred
• A dual-minded approach: You’re highly creative and an excellent writer but can also be process-driven, think scale, and rely on data to make decisions

Location: Greater New York City/Washington D.C, Remote Considered

Compensation:

Salary is commensurate with experience. Excellent benefits package including comprehensive health, dental, vision and life insurance, paid vacation, paid sick time, Flexible Spending Account plans for health and dependent care, a 401(k)-retirement plan with a generous employer match. All benefits are eligible on Day 1 of employment.

Headstrong Project Inc. is an equal opportunity employer. Headstrong Project Inc. does not discriminate on the basis of race, color, religion, gender identity, gender expression, pregnancy, national origin, age, military service eligibility, veteran status, sexual orientation, marital status, disability, or any other category protected by law. We strongly encourage and seek applications from women, people of color, members of the lesbian, gay, bisexual, and transgender communities.

In compliance with federal law, all persons hired will be required to verify identity and eligibility to work in the United States and to complete an employment eligibility verification document form upon hire.

Only applicants under consideration will be contacted.

Position Description:

Headstrong is seeking a Clinical Director for our Clinical Operations Team, which includes Care Standardization, Intake & Referral, Case Assignment and Case Management. Reporting to the Chief Clinical Officer, the Clinical Director is responsible for leading a team of clinical staff who provide assessments, referrals to community-based providers, trauma-informed case management, and compliance monitoring for all Headstrong participants. The Clinical Director will provide oversight into clinical operations through supervision of clinical staff, programming and service delivery, project-specific policies and procedures and data collection.

As the clinical and administrative leader, the Clinical Director is responsible for creating and sustaining a clinical program that meets the highest standards of evidence-based practice and quality care. The Clinical Director is responsible for creating and monitoring best clinical and administrative practice standards at every level of the organization. The Clinic Director will also support the Executive Director and Chief Clinical Officer as the primary interfaces with Headstrong’s Board of Directors and support execute Headstrong’s mission, vision and policies. 

Responsibilities include but are not limited to:

• Oversee clinical operations of all Headstrong programming and services;
• Manage and provide weekly individual clinical and administrative supervision to Intake and Referral staff;
• Facilitate clinical department meetings to ensure coordination, clinical support, and appropriate workflow of supervised staff and through cross-departmental collaborations;
• Monitor facilitation of weekly individual clinical and task supervision to all program staff including social workers, case managers, and intake specialists;
• Oversee clinical practices including, but not limited to; clinical assessments, treatment recommendations, case audits, case assignments, and compliance monitoring;
• Coordinate and collaborate with regional supervisory support teams; 
• Provide ad hoc case management services to high need participants and additional comprehensive, clinically informed case management services to individuals to help address such issues as substance use, mental health, trauma, domestic violence, unstable housing, and vocational needs;
• Conduct clinical assessments, intakes, and provide voluntary referrals;
• Assist with crisis intervention and de-escalation, as needed;
• Ensure that staff maintain appropriate and up-to-date participant information in a HIPAA compliant clinical database to ensure that programming is effective, performance measures are met, and services have the desired outcomes;
• Ensure thorough and accurate documentation and reporting on progress and compliance of clients to stakeholders;
• Establish and maintain relationships with national and regional stakeholders (clinical supervisory teams, consulting psychiatrists, clinicians, and national clinical partners); 
• Develop, strengthen, and manage relationships with a network of community-based providers, including assisting developing MOUs and policies for referrals and reporting; 
• Assist with the development and implementation of new programs, initiatives, and interventions including treatment modalities and groups as directed by the Chief Clinical Officer;
• In partnership with the Executive Director, Chief Clinical Officer, and Deputy Director of Programs provide oversight to the design and implementation of program exit ramps which provide sustainable and effective pathways for improving cost effectiveness. 
• Oversee, create and facilitate site-specific trainings on a variety of topics;
• Assist the Executive Leadership with the development, collaboration, and implementation of program initiatives;
• Advise and collaborate with the Executive Director, Chief Clinical Officer, Deputy Director of Programs, Data Analyst, and external evaluators/consultants in the development of metrics which measure the curative impact of the Headstrong’s clinical and non-clinical activities. 
• Assist with data collection, program evaluation, and grant writing;
• Liaise and work collaboratively with regional and national program staff, institutional donors, community-based providers and other programmatic staff;
• Participate in Headstrong donor/stakeholder meetings, events, and programming, as needed;
• Additional relevant tasks, as needed.

Qualifications:  

• An advanced degree and active clinical license required in a relevant field with the ability to provide clinical supervision (e.g. Social Work, Psychology).
• At least 10-15 years of clinical experience, including at least 5 years of managing teams with varying degrees of competencies. Experience managing staff with lived experience preferred.
• Experience with demonstration or development of innovative trauma interventions preferred.
• Experience working with a military or veteran population is preferred. 
• Must have experience treating and diagnosing PTSD as well as co-morbid diagnoses (e.g, SUD, depression, anxiety) with evidence-based treatments and providing clinical directives in these areas. 
• Knowledge of clinical research and evaluation. Experience in this area is preferred.
• Knowledge of best practices of therapeutic approaches to healing from trauma.
• Deep understanding and experience working with survivors of complex trauma.
• Demonstrated ability to exercise strong clinical judgement.
• Demonstrated understanding of the cultural and social causes of moral injury and the dynamics of military trauma.
• Deep understanding of the intersectional nature of cultural, ethnic, racial, religious, sexual and gender diverse, LGBTQAI+, immigrant, and justice-involved systems and populations.
• Trauma impacted people strongly encouraged to apply. 
• Ability to maintain a flexible schedule in accordance with program needs (i.e., some evenings and/or weekend emergency responses may be required).
• Strong analytical skills, professional/technical acumen, business ethics, thorough understanding of continuous improvement process, problem solving, respect for confidentiality, excellent communication and presentation skills. 
• Strong organizational skills; very flexible and able to work successfully in a fast-paced, ever-changing space. Excitement around innovative practices.
• English/Spanish bilingual ability is strongly preferred.

Position Type: Full-time, weekend and evening hours required as needed by Headstrong Clinical Operations

Location: New York City, NY/ Remote considered

Compensation: Salary is commensurate with experience. Excellent benefits package including comprehensive health, dental and life insurance, four weeks paid vacation, paid sick time, Flexible Spending Account plans for health and dependent care, a 401(k)-retirement plan with a generous employer match.

Headstrong Project Inc. is an equal opportunity employer. Headstrong Project Inc. does not discriminate on the basis of race, color, religion, gender identity, gender expression, pregnancy, national origin, age, military service eligibility, veteran status, sexual orientation, marital status, disability, or any other category protected by law. We strongly encourage and seek applications from women, people of color, members of the lesbian, gay, bisexual, and transgender communities. 

In compliance with federal law, all persons hired will be required to verify identity and eligibility to work in the United States and to complete an employment eligibility verification document form upon hire. 

Only applicants under consideration will be contacted. 

Position Description: 

Headstrong is seeking a Field Operations Manager for our Field Operations Team. Reporting to the Director of Field Operations – West, The Field Operations Manager is primarily responsible for establishing recurring Headstrong ‘presence’ in assigned program markets; develop trusted partnerships supporting the Headstrong mission; cultivate new and recurring funding opportunities; closely coordinate all funding cultivation with Business Development team; share outcomes and testimonials regarding Headstrong’s impact; communicate the Headstrong brand broadly; serve as point person for on-the-ground engagement with key stakeholders.

Essential Duties & Responsibilities:

▪ Help build and promote strategic partnerships, stakeholder engagement, brand awareness/messaging and positioning for Headstrong in assigned program markets.

▪ Develop program market ‘circulation’ cadence to visit every assigned market twice annually, with digital follow-up cadence to share Headstrong developments with key community stakeholders

▪ Maintain a calendar of outreach activities, including community events, workshops, appearances, and other communication opportunities.

▪ Work with Field Operations Director and Deputy Director of Business Development & Programs to develop field strategies and initiatives.

▪ Measure, analyze and communicate progress toward strategic goals.

▪ Nurture new and old relationships with collaborative partners.

▪ Schedule regular outreach exhibitions in the community and educate employees on local/market community ground situations.

▪ Work with the Business Development Team to Develop new funding prospects and retain existing funders through active stewardship and engagement.

▪ Prepare accurate records and reports on the goals of the fundraising plan.

▪ Advise the development team on local and professional donor management.

▪ Assist in the organization of special events, including donor/clinical/supporter appreciation events and other fundraising initiatives.

▪ Working with cross-functional teams, help develop strategies for growing donor base and engage in planning events while also researching innovative ways to promote awareness around programming.

▪ Establish partnerships including corporate partnerships while developing and leveraging relationships in creative ways.

▪ Help drive event strategy and execution to generate new pipelines and increase brand exposure.

▪ Assist Field Operations Director to enhance organizational excellence in all aspects while remaining proactive and goal oriented.

▪ Travel to communities within the assigned program region with a regular cadence to ensure a Headstrong establishes presence and stakeholder relationships are strengthened.

Desired Qualities:

▪    Excellent leadership qualities.

▪    Strong organizational & time management skills.

▪    Ability to educate and grow community partners.

▪    Adaptive Communication Skills.

Required Qualifications: 

▪    Bachelor’s degree in business or similar field.

▪    MBA preferred.

▪    Experience in a managerial role.

▪    Comfort & experience working/traveling on the road.

▪    Strong presentation and public speaking skills.

Location: Greater New York City/Washington D.C, Remote Considered

Compensation: Salary is commensurate with experience. Excellent benefits package including comprehensive health, dental, vision and life insurance, four weeks paid vacation, paid sick time, Flexible Spending Account plans for health and dependent care, a 401(k)-retirement plan with a generous employer match. All benefits are eligible on Day 1 of employment.

Headstrong Project Inc. is an equal opportunity employer. Headstrong Project Inc. does not discriminate on the basis of race, color, religion, gender identity, gender expression, pregnancy, national origin, age, military service eligibility, veteran status, sexual orientation, marital status, disability, or any other category protected by law. We strongly encourage and seek applications from women, people of color, members of the lesbian, gay, bisexual, and transgender communities.

In compliance with federal law, all persons hired will be required to verify identity and eligibility to work in the United States and to complete an employment eligibility verification document form upon hire.

Only applicants under consideration will be contacted.