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Reporting to the Executive Director (ED), the Chief Development Officer (CDO), serves as a key leadership team member (one of five) and an active participant in making strategic decisions affecting the organization and its bottom line. In partnership with the ED, this position is responsible for all business development activities across the organization. The CDO is responsible for helping the organization forge new relationships designed to improve Headstrong’s visibility, impact, and financial resources. The CDO also designs and implements comprehensive plans for developing key external alliances by cultivating, soliciting, and stewarding philanthropic support from individuals, corporations and foundations using a ‘Moves Management’ taxonomy that is designed to shepherd individual and institutional giving to new heights, year over year. 

The Chief Development Officer will manage Headstrong’s overall growth and expansion, ensuring stability over long-term change and development. The CDO has the primary responsibility for establishing and implementing the infrastructure needed to grow our budget through major gifts, grants, special events, individual donations, and corporate and foundation support. The CDO expands and diversifies Headstrong’s donor base/pipeline and works closely with other team members and the Board of Directors to secure funding for new initiatives. 

In the first three months, the CDO will be responsible for conducting a comprehensive assessment of the organization and presenting recommendations for new, short and long-term goal setting and organizational milestones. 

Primary Responsibilities

Overall Leadership: The CDO’s primary leadership function is to drive progress toward organizational mission and bolster its sustainability. The position reports to the ED and serves as a member of the senior management team. This position participates with the Board of Directors, ED, and other management staff in charting the direction of the organization, ensuring its accountability to all constituencies. 

Essential Duties and Responsibilities

• Serve as a strategic leader within the organization, representing the Executive Director (ED) in all Business Development responsibilities.
• Provide strategic vision to the fundraising program, identifying growth potential and maximizing opportunity to fund development. 
• Support and partner with the ED and board members on all major fundraising initiatives.
• Collaborate with the ED, COO, Director of Finance and Development Committee to develop and implement the organization’s financial strategy. 
• Develops actionable strategies for meeting and exceeding those goals through grants, sponsorships, major gifts, donations, and fundraising events.
• Structures the resource development vertical and its teammates to best approach a variety of financial development goals.
• Discovers new and potentially lucrative revenue streams for expansion of the organization’s fundraising efforts.
• Working with the Director of Events, assists in the planning and oversight of fundraising events to make sure all donor needs are met, and fundraising goals are achieved.
• Solicits donations from large corporate donors.
• Cultivates and maintains relationships with major donors by keeping them apprised of recent events with the organization and showing them the impact that their donations have made possible.
• Actively work with the ED, Development Staff, and senior staff to develop and implement a comprehensive development strategy to include corporate, foundation, state agency grants, etc.
• Budget Supervision: In partnership with the ED and Deputy Director of Business Operations provide oversight and development and monitoring of the annual program budgets. 
• Have primary responsibility for development and execution of all proposals.
• Oversee the development of Impact and other helpful products used to develop revenue support from external partners. 
• Oversee and research funding sources and trends, with foresight, to help position the organization ahead of major funding changes or trends. 
• Monitor and report regularly on the progress of the development program. 
• Train, develop, lead, and mentor the development team. 

Required Knowledge, Skills and Abilities

• Must possess a strong business acumen and strategic ability to think in a variety of business environments.
• Must have strong interpersonal skills and ability to work with a wide variety of potential donors and supporters.
• Must exercise exceptional time management skills and be able to meet fundraising deadlines.
• Public speaking skills are required for speaking engagement, presentations to donors on recent achievements, and meetings with members of the board.
• Must be able to inspire trust and camaraderie in employees and potential donors alike.
• A proven track record of project management with an emphasis on fundraising, marketing/sales, communications/branding, strategic partnerships, and high net worth donor engagement. 
• Proven ability to think strategically and forecast trends by analyzing data and creation of long-term plans. 
• Exceptional writing, analytical and communication skills. Ability to communicate clearly and concisely to colleagues and board. 
• Must be able to motivate a team to action and keep order amongst competing interests.
• Highly self-motivated with strong organizational, leadership, staff development and mentoring skills. 

Education and Experience

• Bachelor’s degree required. Master’s degree recommended in nonprofit management, business administration, public administration, community development, or public policy.
• Must have at least five years’ experience in fundraising and management at a non-profit organization.
• Must have demonstrated history in leadership, project management, public relations, group facilitation. 
• Tangible experience of having expanded and cultivated existing donor relationships over time. 
• Demonstrated record of securing 6 figure gifts from individuals/institutional donors’ success building relationships with a diverse donor constituency. 
• Flexible and adaptable style; a leader who can positively impact both strategic and tactical fundraising initiatives. 
• Ability to work both independently without close oversight, but also a team player who will productively engage with others at varying levels of seniority within and outside of the Foundation. 

About the Organization 

Headstrong is the nation’s leading mental health provider for military connected individuals and their families. The organization is committed to improving their lives, reducing barriers to effective care, and delivering industry leading outcomes. Created in 2012, Headstrong pioneered an innovative, decentralized care model for cost-free, evidence-based suicide prevention and trauma treatment for Post-Traumatic Stress Disorder (PTSD) and other conditions associated with untreated trauma.  We provide services in 28 program markets in 12 states and on average, provide treatment to approximately 1,000 veterans a month across the country. 

Our team is situated across the country, working remotely in a digitally-enhanced configuration and meets quarterly for face-to-face activities.

We are looking for a disciplined problem solver and teammate who is skilled at designing and implementing technology-based solutions supporting Headstrong’s business and clinical operations. The Director of Information technology will organize and manage the activities and the staff involved in the design, development and operations of Headstrong’s technology environment, including network infrastructure, software applications, web, and ensures that staff has the technology tools to perform their responsibilities. We are a mid-stage life nonprofit organization working to mature our digital stance to best support ongoing needs while building greater technology into our everyday practices. 

The ideal candidate will understand working in a fast-paced environment involves managing risk while making progress. We seek someone who thrives in challenging environments and is committed to making a difference in people’s lives. For the right person, we offer a unique opportunity to help take a national-facing nonprofit organization to new heights alongside great teammates. Disciplined creativity is a must, as is the ability to work collaboratively with all verticals, staff, external partners, and consultants. An appreciation for what it means to work with health-related data to the strictest of privacy standards is essential to the success of any candidate.

Primary Responsibilities

• Design, build, and integrate the next generation of technology tools and solutions supporting the organization’s internal and external strategic trajectory and stance.
• Responsible for overall design, implementation and maintenance of a secure reliable network infrastructure. 
• Determine and enforce technology standards related to hardware, computer configuration and management of user productivity tools. 
• Diagnose, troubleshoot, and solve organization-wide technology issues and problems.
• Identify, evaluate, make recommendations for and implement new technology solutions by which to run a world-class nonprofit organization.
• Assist with onboarding and training of new users to organization’s diverse platforms, including creation of new user accounts/passwords.
• Manage a technology budget that purchases, dispenses, and keeps inventory of all organizational technology solutions and platforms, including gear, equipment, software, and license users.
• Participate in long-range strategic planning with senior management. 
• Provide world-class technical support to the entire organization.
• Analyze data to identify underlying trends and potential technology issues.
• Salesforce Administrator-level competency (including Salesforce Shield, Salesforce communities etc.) 
• Review organizational requests for technology and make recommendations as appropriate and cConfigure all technology assets and shared platforms required by a diverse, remotely based team.  
• Oversee and implement striuct security and data management best practices. 
• Assist with development of technical business requirements for any new assets. 
• Develop and communicate processes and policies for the development and maintenance of Headstrong’s information systems. 
• Work to build the highest fidelity of data riding across the organization’s technology solutions..

QualificationsRequired Skills:

• Working knowledge of and expertise in a variety of software and hardware solutions, with primacy on data integration across functional applications.
• Strong understanding of Salesforce CRM platform.
• Excellent problem solving, documentation, communication and project management skills. 
• Demonstrated ability to meet deadlines, handle and prioritize simultaneous requests, manage laterally and upwards and attention to detail. 
• Proactive, positive attitude, teamwork and service orientation. 
• Familiarity with remote desktop applications and help desk software.
• Understanding and appreciation for information security standards within systems. 
• Previous experience working with a healthcare, HIPAA compliant organization.
• Willingness to solve complicated problems and see projects through to completion.
• Strong nonprofit business acumen and analytical skills to solve problems as a team.
• Team-oriented attitude to help colleagues with technical problems
• Strong interpersonal communication and relationship-building skills
• Creative and analytical thinker with strong problem-solving skills. Ability to critically evaluate information gathered from multiple sources; help reconcile conflicts and distinguish request from true needs, deconstruct high-level information into details and reconstruct low-level information to a general understanding. 

Required Experience: 

• 3+ years experience working in technology support role.
• Bachelor’s degree in IT, computer science or a related field.
• SQqLl eexperience (Preferred)not required but nice to have (need tableau help)
• Cultural competency of military connected populations a plus.

About the Organization

Headstrong is the nation’s leading mental health provider for veterans, military service members, and their families. The organization is committed to improving the lives of itys clients, reducing barriers to effective care and delivering industry leading outcomes. Created in 2012, Headstrong pioneered an innovative, decentralized care model for cost-free, evidence-based suicide prevention and trauma treatment for Post-Traumatic Stress Disorder (PTSD) and other conditions associated with untreated trauma.  We provide services in 28 program markets in 12 states and on average, provide treatment to approximately 1,000 clients a month across the country. 

Our team is situated across the country, working remotely in a digitally-enhanced configuration and meets quarterly for face-to-face activities.

Headstrong is seeking a Development Manager-Programs to join Headstrong’s Business Development Team. Reporting to the Senior Development Manager, this role is primarily responsible for driving the revenue growth of Headstrong’s institutional programmatic donor portfolio that include partnerships with foundations, corporations and government organizations. The Development Manager-Programs provides strong programmatic expertise and technical leadership to the Business Development team to maximize the inclusion of programmatic options in proposals developed for donors while implementing new strategies to cultivate strong relationships and secure philanthropic gifts. The Development Manager-Programs will also assist with exploratory market research, pipelining lead management, grant proposal writing, management and tracking through Headstrong’s project management tool. The ideal candidate has strong project management skills, is able to address urgent requests, work in a fast-paced environment, and demonstrate professionalism while effectively supporting initiatives and managing multiple streams of communication. The Development Manager-Programs must have critical thinking skills, basic knowledge of public health principles and awareness of veteran mental health challenges.

Essential Duties & Responsibilities:

• Effectively articulate, verbally and in writing, Headstrong’s’ history, mission, vision, and programs to potential funding sources.
• Works closely with leadership, internal and external stakeholders to develop specific programmatic strategies to secure philanthropic gifts.
• Identifies, researches, cultivates, solicits and stewards community partnerships and collaborations to assist in the development and growth of donor prospects identified by the leadership team.
• With the guidance of the Senior Development Manager, assists with major donor prospect research.
• Work with Senior Program Manager to support current and future program market landscape analysis to identify institutional giving prospects to add Headstrong’s strategic development efforts.
• Investigates, identifies, implements and oversees the maintenance of systems to gather, track and report information to support the initiatives of special programs (WWP, TWA, Boeing, etc.)
• Manage overall trends in programmatic institutional giving with support from the Business analytics team.  Identify trends in the current database with regards to forecasting for ROI reporting.
• Work with external teams (Marketing, Field Operations) to develop measurements to evaluate success of planned strategic initiatives as they relate to prospect lead generation.
• Contributes to the fundraising operations and assists in the management of program communications’ identifying outreach potential and promoting philanthropic and collaborative support of the program.
• Initiate ongoing improvements with reporting and system enhancements with appropriate teams.
• Support special projects and initiatives as needed

Desired Qualities:

• Strong organizational & time management skills.
• Strong business acumen with the ability to monitor, compile and analyze data to guide decision making.
• Strong interpersonal skills. Demonstrated ability to develop and maintain professional relationships and build successful and effective relationships.
• Ability to communicate technical information and requirements to team members and leadership.
• Ability to manage multiple internal stakeholders
• Adaptive Communication Skills
• Specialized Masters, MPA or MBA degree a plus

Required Qualifications: 

• BA/BS Degree
• 3-5yrs Development Experience
• Grant writing and management experience
• Comfort & experience working in adaptive non-profit organizations.
• Strong presentation skills.
• Have strong knowledge of procedures for private grant proposal submissions, funder selection criteria and post-award funder expectations
• Ability to work within Salesforce and Asana
• Understanding of the military veteran community preferred
• A dual-minded approach: You’re highly creative and an excellent writer but can also be process-driven, think scale, and rely on data to make decisions

Location: Greater New York City/Washington D.C, Remote Considered

Compensation:

Salary is commensurate with experience. Excellent benefits package including comprehensive health, dental, vision and life insurance, paid vacation, paid sick time, Flexible Spending Account plans for health and dependent care, a 401(k)-retirement plan with a generous employer match. All benefits are eligible on Day 1 of employment.

Headstrong Project Inc. is an equal opportunity employer. Headstrong Project Inc. does not discriminate on the basis of race, color, religion, gender identity, gender expression, pregnancy, national origin, age, military service eligibility, veteran status, sexual orientation, marital status, disability, or any other category protected by law. We strongly encourage and seek applications from women, people of color, members of the lesbian, gay, bisexual, and transgender communities.

In compliance with federal law, all persons hired will be required to verify identity and eligibility to work in the United States and to complete an employment eligibility verification document form upon hire.

Only applicants under consideration will be contacted.

Job description

Reporting to the Clinical Director, the Intake Specialist works in a team setting with other clinical specialists and organizational leadership and is primarily responsible for the client journey of the veterans, military service members and their families seeking treatment for post-traumatic stress as well as other mental health conditions. Serving as the first point of contact with prospective clients, the intake specialist conducts a triage of all potential clients assessing for programmatic appropriateness, risk and eligibility; is the primary case manager connecting clients to providers within the Headstrong network; and assists with quality assurance and crisis management. Clinician must have background and training in utilizing evidence-based interventions in the assessment and treatment of mood disorders, Post Traumatic Stress Disorder and adjustment disorders. Qualified candidates will be proficient in providing individual, couples, child and family therapy, with an emphasis on delivering evidence-based care. Certification or documented proficiency in one or more of the following EBP’s: EMDR, CBT, CPT and PE is required at time of hire or within a year of employment. Headstrong values clinicians who demonstrate a high degree of cultural competency over the clients under its care and recognizes that trauma-informed care-based clinicians offer an ability to relate to clients best when they demonstrate nuanced literacy of the issues confronting those seeking care.

Essential Duties and Responsibilities:

• Manage intake process to include staffing clinical intake assessments, case assignments and other clinical protocols on veterans and family members as indicated
• Perform case management processes to ensure clients are connected to appropriate clinical resource within the Headstrong clinical network.
• Assist Clinical Director with the development and implementation of clinical support groups and individual clinical coaching meetings regarding treatment or other client issues, particularly with high-risk clients with clinicians across all Headstrong program markets.
• Review clinical network caseloads; contribute to developing strategies resulting in achieving targets for service delivery and utilization.

Desired Qualities:

• Ability to work effectively as part of a team, as well as independently.
• Clinical skills for conducting brief and targeted assessments to provide psychotherapy interventions, health and behavior change, and triage for appropriate level of care.
• Enthusiasm and passion for evidence based treatment.
• Capacity for flexibility and adaptability in different work situations.

Required Qualifications:

• Master’s degree in social work and licensed to practice as a Licensed Clinical Social Worker (LCSW), in New York, or
• Master’s degree in mental health counseling and licensed to practice as a Licensed Mental Health Counselor (LMHC).
• Must possess a current license from the appropriate New York State Board.
• A minimum of three years experience working in a clinical setting.