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Headstrong Project Inc.

Headstrong Project Inc. is a non-profit organization that works to create a more effective and equitable mental health choice for the nation’s veterans, military service members and their connected families by generating access to quality trauma-informed care and innovating mental health delivery systems nationally.

Currently operating out of 12 states plus the District of Columbia, Headstrong is a team of community-based clinical providers in private practice and others who seek to improve the quality of mental health care. By establishing and managing networks of providers without building brick and mortar facilities, Headstrong maximizes fundraised dollars towards the delivery of care provided by our experienced trauma clinicians.

Position Description

The Development Operations Coordinator​ will be responsible to project manage the total cycle of the organization’s grant portfolio from research phase and submission through post-award responsibilities and stewardship management. Within this total cycle, the individual will coordinate prospect discovery, research and evaluation of opportunities, as well as the timely submission of grants. The individual will support the organization and execution of the Development and Executive teams’ funder relationships, with a focus on detailed stewardship. The coordinator will collaborate with colleagues and project manage across the organization, primarily through CRM and PM software.

Principal duties and responsibilities

• Coordinate all aspects of grant and donor backend lifecycle including prospecting, reporting, stewardship and engagement
• Maintain accurate records and reports of donor cultivation, solicitation, and stewardship activities through the organization’s CRM, including Salesforce
• Research, prepare and maintain a prospecting matrix with eligibility, requirements and priority level across different development segments
• Lead the execution of proposal development and prepare applications and stewardship materials
• Maintain sales and stewardship material and fundraising assets to include donor briefings, presentations, collateral, solicitation letters, articles, newsletters, boilerplate language, and reports.
• Coordinate with development team and finance staff on the preparation and review of financial reports, and revisions of approved grant budgets as necessary
• Prepare monthly, quarterly and annual reports for grants’ fundraising targets and current status for submissions to senior staff and Board members
• Identify opportunities and help drive process improvements related to relationship management and information sharing internally
• Oversee and coordinate donor acknowledgment and recognition program
• Coordinate briefing materials, meetings and events related to development opportunities

Other Functions:

• Maintain a deep understanding of the organization’s history, programs, current initiatives, financial goals and strategic priorities
• Other duties as assigned

Desired Qualifications

• 3-5 years of combined non-profit development and administrative experience
• A dual-minded approach: You’re highly creative and an excellent writer but can also be process-driven, think scale, and rely on data to make decisions
• Ability to deliver results and execute independently with minimal direction
• Demonstrated ability to handle diverse tasks, and accurately and efficiently handle numerous workstreams and details
• Exceptional written and verbal communication skills
• Ability to work cross-functionally within Salesforce and Project Management software
• Experience soliciting and executing government grants is a plus
• Experience in the military and veteran ecosystem is a plus

Position Type: Full-time, weekend and evening hours required as needed

Location: Headstrong is HQed in New York City/location is flexible

Compensation: Salary is commensurate with experience. Excellent benefits package including comprehensive health, dental and life insurance, 23 days PTO (vacation, sick time), Flexible Spending Account plans for health and dependent care, a 401(k)-retirement plan with a generous employer match. All benefits start on Day1 of hire.

Headstrong Project Inc. is an equal opportunity employer. Headstrong Project Inc. does not discriminate on the basis of race, color, religion, gender identity, gender expression, pregnancy, national origin, age, military service eligibility, veteran status, sexual orientation, marital status, disability, or any other category protected by law. We strongly encourage and seek applications from women, people of color, members of the lesbian, gay, bisexual, and transgender communities.

In compliance with federal law, all persons hired will be required to verify identity and eligibility to work in the United States and to complete an employment eligibility verification document form upon hire.

Please send resumes to careers@getheadstrong.org with the Subject Line “Development Operations Coordinator Applicant.” Only applicants under consideration will be contacted.

Headstrong Project Inc.

Headstrong Project Inc. is a non-profit organization that works to create a more effective and equitable mental health choice for the nation’s veterans, military service members, and their connected families by generating access to quality trauma-informed care and innovating mental health delivery systems nationally.

Currently operating out of 12 states plus the District of Columbia, Headstrong is a team of community-based clinical providers in private practice and others who seek to improve the quality of mental health care. By establishing and managing networks of providers without building brick and mortar facilities, Headstrong maximizes fundraised dollars towards the delivery of care provided by our experienced trauma clinicians.

Position Description

Reporting to the Chief Development Officer, the Manager of Institutional Giving​ will be responsible for building and maintaining funder relationships with institutional donors. These include both public and private external entities, such as foundations, corporations, governments, and other institutions. The Manager of Institutional Giving will serve as the lead relationship manager for their evolving portfolio of donors and will lead donor strategy, solicitation, stewardship, communication, and reporting.   The manager will be responsible for overseeing the organization’s grant submissions through the grant cycle; from the research phase to submission, post-award responsibilities and stewardship, grant tracking, and management.  The individual will provide oversight and support of Classy campaigns, 3rd party events, employee giving platforms, and additional fundraising opportunities as appropriate.  The manager will collaborate across teams with colleagues in Finance, Clinical, Impact, Business Operations, and Marketing & Communications to develop customized and effective grant proposals, campaigns, and stewardship strategies and to ensure effective execution of grant deliverables.

PRINCIPLE RESPONSIBILITIES

Fundraising:

• Responsible for the full lifecycle of institutional revenue development: prospecting, execution, reporting, stewardship, and engagement
• Research, prepare and maintain prospects pipeline on an ongoing basis
• Lead the execution of proposal development
• Maintain accurate records of donor cultivation, solicitation, and stewardship activities through organizations’ CRM, Salesforce
• Coordinate with the development team and finance staff on the preparation and review of financial reports, and revisions of approved grant budgets as necessary
• Prepare monthly, quarterly and annual reports for grants’ fundraising targets and current status for submissions to senior staff and Board of managers
• Maintain sales and stewardship material and fundraising assets
• Identify opportunities and help drive process improvements related to relationship management and information sharing internally
• Maintain superior relationships with institutional funders through regular communications, reporting and occasional meetings
• Manage renewal and growth of existing partners and development of new partners through new business outreach and solicitation

Strategy and Forecasting:

• Work with the Senior Director of Finance to forecast institutional revenue probability date quarterly and annually, leverage historical data to support and project institutional revenue annually and overtime
• Monitor trends, policies, and legislation that impact or create funding opportunities
• In partnership with CDO, CEO and CSO deepen existing donor relationships through an assortment of support including financial, cause marketing, employee engagement, executive leadership engagement, in-kind support, awareness, and advocacy

Other Functions:

• Assist, as needed, in producing and editing materials, such as donor briefings, presentations, collateral, solicitation letters, articles, newsletters, and reports.
• Maintain a deep understanding of the organization’s history, programs, current initiatives, financial goals and strategic priorities.
• Other duties as assigned.

Desired Qualifications:

• BA/BS Degree
• A dual-minded approach: You’re highly creative and an excellent writer but can also be process-driven, think scale, and rely on data to make decisions
• 5-7 yrs combined Development, Institutional Giving, and grant writing experience
• Strong track record of fundraising with institutional donors or partners, including a history of meeting or exceeding revenue goals and experience stewarding large, complex donations and grants
• Ability to initiate and deliver innovative results and execute independently with minimal direction
• Strong attention to detail and ability to manage multiple projects at once.
• A deep understanding of donor relationship building
• Exceptional written and verbal communication skills; ability to inspire funders and partners; skilled at communicating complex ideas and tailoring information to different audiences.
• Ability to work cross-functionally within Salesforce and Project Management software
• Experience building and executing cause marketing campaigns preferred
• Experience soliciting and executing government grants preferred
• Experience in the military and veteran ecosystem is a plus

Position Type: Full-time, weekend, and evening hours may be necessary

Location: Headstrong Headquarters is located in New York City, NY.  Hybrid work location is encouraged for collaboration for Tri-state area staff. Location is flexible.

Compensation: Salary is commensurate with experience. Excellent benefits package including comprehensive health, dental, and life insurance, 23 days paid time off, Flexible Spending Account plans for health and dependent care, a 401(k)-retirement plan with a generous employer match.

Headstrong Project Inc. is an equal opportunity employer. Headstrong Project Inc. does not discriminate on the basis of race, color, religion, gender identity, gender expression, pregnancy, national origin, age, military service eligibility, veteran status, sexual orientation, marital status, disability, or any other category protected by law. We strongly encourage and seek applications from women, people of color, and members of the lesbian, gay, bisexual, and transgender communities.

In compliance with federal law, all persons hired will be required to verify identity and eligibility to work in the United States and to complete an employment eligibility verification document form upon hire.

Only applicants under consideration will be contacted.   Please send resumes to careers@getheadstrong.org

Headstrong Project Inc.

Headstrong Project Inc. (Headstrong) is a non-profit organization that works to create a more effective and equitable mental health choice for the nation’s veterans, military service members and their families by generating access to quality trauma informed care and innovating mental health delivery systems nationally.

Headstrong has a team of community based clinical providers in private practice and others who seek to improve the quality of mental health care. By establishing and managing networks of providers without building brick and mortar facilities, Headstrong maximizes fundraised dollars towards the delivery of care provided by our experienced trauma clinicians.

Position Description

The Care Coordinator is part of our Clinical Operations Team.  Reporting to the Deputy Clinical Officer, the care coordinator also works closely with the Regional Clinical Director and other Care Coordinators.  The Care Coordinator is primarily responsible for the client journey of the veterans, military service members and their families who are seeking treatment for post-traumatic stress as well as other mental health conditions. The Care Coordinator conducts a triage of all potential clients assessing for programmatic appropriateness as well as risk and eligibility; is the primary case manager connecting clients to providers within the Headstrong network; and assists with quality assurance and crisis management. Clinician must have background and training in utilizing evidence-based interventions in the assessment and treatment of mood disorders, posttraumatic stress disorder and adjustment disorders. Qualified candidates will be able to also provide therapy, with an emphasis on delivering evidence-based care. Certification or documented proficiency in one or more of the following EBP’s: EMDR, CBT, CPT and PE is required at time of hire or within a year of employment if providing services.

Essential Duties and Responsibilities:

• Manage intake process to include staffing clinical intake assessments, case assignments and other clinical protocols on veterans and family members as indicated.
• Perform case management processes to ensure clients are connected to appropriate clinical resource(s) within the Headstrong clinical network.
• Create safety plans for high risk clients during intake/triage.
• Work closely with the Regional Clinic Director to appropriately assign clients and communicate regarding capacity across markets.
• Capture medical authorization forms, assessments and any other paperwork needed during the intake process
• Utilize Salesforce for all data entry and client communication
• Remain informed about and contribute to monitoring program information and performance, resulting in adherence to program goals and objectives.
• Collaborate with and provide ongoing program recommendations and evaluations to the CCO and Regional Clinic Director for continuous growth and quality.
• Demonstrate command of HIPAA and CARF and other applicable regulations and codes.
• All other duties as assigned

Desired Qualities:

• Ability to work effectively as part of a team, as well as independently.
• Clinical skills for conducting brief and targeted assessments to provide psychotherapy interventions, health and behavior change, and triage for appropriate level of care.
• Enthusiasm and passion for evidence-based practice.
• Capacity for flexibility and adaptability in different work situations.
• Ability to work well with diverse populations.
• Skillful in training others and developing staff.
• Strong consultative abilities, conflict-resolution skills, and leadership abilities.
• Developed skill set for collaborating and generating creative problem solving with internal and external professionals and providers.
• Effective written and verbal communication skills with strong presentation skills.

Required Qualifications:

• Master’s degree from an accredited college or university in the Mental Health or related field.
• Must possess a current license or be license-eligible within one year of employment.
• A minimum of three years’ experience working in a clinical setting.
• Knowledge of evidence-based practice, including manualized treatment modalities and measurement-based care.
• Must have experience assessing for PTSD as well as co-morbid diagnoses (e.g., SUD, depression, anxiety).
• Must demonstrate leadership capacity and ability to foster team-building as well as a supportive, flexible environment.
• Must be available and willing to work 1 late night a week as required to meet business needs.
• Must have proficient computer skills and command of Word and Excel.

Desired Qualifications and Experience Include:

• Experience working with military populations and/or veterans is strongly preferred.
• Experience working with Salesforce or other CRM platforms is strongly preferred.

Position Type:  Full-time, evening hours required as needed by Headstrong Clinical Operations.

Location: Remote position anywhere in United States

Compensation: Salary is commensurate with experience. Excellent benefits package including comprehensive health, dental and life insurance, four weeks paid vacation, paid sick time, Flexible Spending Account plans for health and dependent care, a 401(k)-retirement plan with a generous employer match.